Frequently Asked Questions
Everything you need to know about Secret Nature's sustainable fashion.
What materials are used in Secret Nature garments?
We prioritize the planet by using 100% organic cotton, Tencel, and recycled polyester. Each piece is designed to be as gentle on the earth as it is on your skin.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. We offer expedited shipping at checkout for those who need their sustainable styles sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
Do you offer international shipping?
Yes, Secret Nature ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10-21 business days.
How should I care for my Secret Nature clothing?
To extend the life of your garments and reduce environmental impact, we recommend washing in cold water and hanging to dry whenever possible.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.